Run-time error '58' (file already exists) crash

Curious if anyone has run into and "Error 58/file already exists" issue.
Open/part execute/start.... get error, click "ok" Shopbot closes itself.

- uninstalled/reinstalled
- did the same for various versions of Shopbot control software
- uninstalled using Revo Pro Uninstaller
- performed Windows 10 updates
- renamed and moved files elsewhere

After a tech has remotely attempted to help me on and off for two days unsuccessfully, I'm stumped.

I use 3.4.27 to preview my work as I go in the office (the Shopbot's in the back in a work area).