Help with Missing Comm Return
Hi all,
Hopefully someone else has had this problem and can assist with solution.
I am having a problem with my Shopbot Buddy, in the middle of a cut the computer displays the "Missing Comm Return" error (computer has problem communicating with the bot), stops, displays error and to click OK to try to reconnect. Reconnect never works so next message is to exit application.
It is random, sometimes same cut, sometimes not. Other times a different cut.
After supposedly exiting, Shopbot application SB3 remains in memory with status of "Application Not Responding" and requires to reboot the computer to start clean again. Shopbot also has to be turned off and on to stop the router.
Upon reboot, XYZ coordinates have to be set again. Sometimes they don't change, usually XY vary more than Z does.
Computer is a Dell Latitude D620 running Windows XP
This morning I did 12 cuts and 3 of those had to be redone because of the error. I then did a cut that takes longer time and had the problem 4 more times in that single cut. I did an aircut of same cut, to test and that completed normally.
Someone told me the router could be creating electrical "noise". I did move away a couple of feet the cables going to the computer but did not fix the problem.
Any ideas?????