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Thread: COM LOST - One Solution

  1. #1
    Join Date
    Dec 2006
    Location
    Accurate Graphics, Memphis TN
    Posts
    132

    Default COM LOST - One Solution

    Recently, we have seen a growing number of instances where (in the middle of a job) a “Com Lost” message box would appear – despite the fact that we have a very thoroughly grounded setup.

    When this happens, our PRS Alpha stops moving, although the spindle is still revolving. When we stop the job by pressing the spacebar, we also have to re-zero all 3 axes because our controller has become totally confused as to the position of the bit relative to our table.

    As you can imagine, re-starting an engraving job with a lot of text is very difficult to do perfectly when you have to re-zero your machine.

    Coincidentally, over the past 3 months, we have been cutting & engraving quite a bit of aluminum and brass.

    Here is how we solved the Com Lost problem …

    On our machine, there is an inline USB amplifier (hub) with one IN port and four OUT ports. We are using the one IN port and one of the OUT ports, and the other 3 OUT ports are vacant. Guess where too much of the metal debris from our machining aluminum & brass went – right into those 3 vacant USB ports!

    We blew out the USB amplifier with compressed air, and then covered the whole thing with a plastic freezer bag held on with packaging tape. No more metallic debris to short the contacts, and (for the last 10 days so far) no more “Com Lost” issues.

    My hope is that this might benefit someone else along the way.

  2. #2
    Join Date
    Nov 2009
    Posts
    727

    Default

    Thanks for posting that I will keep an eye on mine and check from time to time.

    I had some USB com related issues which I traced to the cheap keyboard and mouse I was using at the time. After I threw those out and bought a name brand keyboard and mouse the problems went away. I would advise strongly not to use USB peripherals of unkown quality or origin.

    The defective keyboard and mouse had come bundled with a refurbished PC I had bought.
    Michael Schwartz - Waitsfield VT
    Shopbot prs standard 48x96. Aspire. SB Link.

  3. #3
    Join Date
    Jan 2004
    Location
    iBILD Solutions - Southern NJ
    Posts
    7,986

    Default

    That's a really helpful observation, Charlie. Thanks for posting your findings and remedy!

    -B
    High Definition 3D Laser Scanning Services - Advanced ShopBot CNC Training and Consultation - Vectric Custom Video Training IBILD.com

  4. #4
    Join Date
    Oct 2009
    Location
    KenCraft Co Inc, Toledo Ohio
    Posts
    93

    Default

    Thanks for posting. I have had some COM issues also and this is good to know.
    Tracy Spitulski
    KenCraft Co Inc.
    PRSa 6096
    www.kencraftcompany.com
    Hardwood Lumber, Custom Millwork
    Dust Collector Fittings

  5. #5
    Join Date
    Oct 2000
    Location
    Atlanta GA
    Posts
    1,499

    Default

    Not sure I would have figured that out in a hundred years. Thanks for looking out for the rest of us.
    David Buchsbaum
    Beacon Custom Woodwork, Inc.
    dba Atlanta Closet & Storage Solutions
    404-309-9146
    david@atlantacloset.com

    atlantacloset.com
    beaconcustomwoodwork.com

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