Originally Posted by
bradywatson
Well you've got good communication now...although, that doesn't completely rule out a comm problem because other USB devices can still 'stand on' the comm to the bot if you don't install a dedicated PCI to USB card on some computers (namely Dell).
A few more questions:
1) What are the conditions where you lose steps? - IOW - How fast, how deep, what material, just 2D, 3D or both?
2) What version of SB3 are you running? I would update and BE SURE to install fresh firmware with UI command.
3) Your USB cable isn't longer than 10' is it?
4) Using Windows Task Manager - find out what is running in the background. Use MSConfig to modify startup programs.
-B
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