Most of the comm errors occur as a result of
background processes happening in the control computer.
I set up mine as a dedicated SB computer and set all of the following:
Screen saver: NONE
Power settings: all to NEVER
Auto update: OFF
System restore: OFF
all task scheduler items: OFF or removed
Virus software: REMOVED from computer
Printer software: removed from computer... drivers only installed
All windows features except explorer and sound: removed
all network features:TURNED OFF
if laptop: (dont recommend) Wireless disabled
ALL software other than SB3 and PartWorks (and SB Link) REMOVED
I usually turn the network card off in BIOS so that no app even thinks it can access the internet.
Then I use a REG cleaner and defrag.
How close is yours to the above?