I think I am getting closer to solving this problem. On my old computer I have the same port setting as you mention but when I plug my machine in to my new computer it pops up as other devices – when I click on that it says USB Serial Controller D. I then double clicked on that and it shows I don’t have any Driver Provider. When I click Update Drivers, it goes to my C\Programfiles(x86) ShopBot \Shotbot3\Drivers when I click next it tells me windows cannot find any drivers.
So if I don’t have any drivers, where do I find them and how do I load them in. I have already tried shutting everything down and restarting the computer but that did not help.