Present but not responding

[ccwerks]

I up graded my software to the letest Version and I now keep getting the Error " Com port 4 is present and seems to be be hooked up corectly but their is no responce from the system?

I have tried everything It will not take the firmware update I have uninstalled every instance of my software and reinstaled it several time ....no luck
I run XP PRT Alfa 120x60 it was working.............

HELP !!!!!

[srwtlc]

Mark,

Just in case you have tried to update the firmware from SB3, you can't have SB3 open during that. Try just turning on the control box and then start the downloader by going to C:\Program Files\ShopBot\ShopBot 3\ControlBoxLoader

Maybe that will kick start it.

[ron_moorehead]

I have the same problem and I found a work around. When you start the ShopBot software and it says it can't find the control box, I have it retry and have it search for the right port always comes up with port 4 and then click ok and it then connects and works fine until I shut the software down and restart the software and then I go through my routine again.