Kenneth, I have had both machines including their Legacy's CNC machine. As far as support my answer is "What support!". I am still waiting after 5 years. Don't feel bad after just two day's. Needless to say I got rid of my Legacy and bought my Shopbot. I have never looked back and never will. Support is great including getting return calls on Sunday's! Spend your money on a Shopbot and you won't be let down!!