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Thread: Keyboard move issues

  1. #11
    Join Date
    Jan 2015
    Location
    Richland Center, WI
    Posts
    30

    Default

    I did call support and mentioned my problem. All they could tell me is that it was probably a communications problem that was causing the software to freeze. Perhaps if there are others experiencing this problem they should voice their concerns so it does get fixed at the source.

  2. #12
    Join Date
    Jan 2004
    Location
    iBILD Solutions - Southern NJ
    Posts
    7,986

    Default

    I think if you send an email rather than call, it would be better. At least this has been my experience regarding the control software & not general support issues.

    -B
    High Definition 3D Laser Scanning Services - Advanced ShopBot CNC Training and Consultation - Vectric Custom Video Training IBILD.com

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