I just had this shipped in and cannot get the spindle to run. It is a 2013 with almost no use, but worked before it was shipped. The USB connection to the VFD lights up green and seems to be on the right COM port [ Win 10 computer came with it] I can get the speed control window to open [ always reverts to Preview] and have clicked output 1. The VFD does not light up- power between it and the Control box. I am assuming that it is something I am doing [or not doing]. I have had 2 PRSs before but never one with a factory spindle. I have spent 6 hours chasing this and searching the internet, any ideas? thanks Gene

Everything else works fine BTW