I should know better

[Rtibbs]

......than to install software and attempt to set up a new machine on a weekend.
Loaded my software for the first time however, it doesn’t seem to be communicating to the machine. Keeps giving me “Control box problem” and will only allow Preview mode.
Oh well, I’ll wait until Monday and let them embarrass me by telling me I don’t have something configured correctly

[srwtlc]

Did you have the USB cable already plugged in when you installed and opened the software? If so, unplug it and reinstall and chose yes for USB drivers, don't start the software, then plug it in and wait for windows to install the USB driver, then turn on the machine and open the software. Always turn on the controller before starting the software and when shutting down, always close the software first, then the controller.

[chiloquinruss]

Aren't computers just swell! Russ

[srwtlc]

Not as swell as trains Russ!

We had the "Big Boy" in the area last week. https://www.weau.com/content/news/WA...513169371.html

[Rtibbs]

Aren't computers just swell! Russ

You can never find a ten year old youngster when you have a ‘puter problem

Thanks for the tips Scott. I’ll give it another try today

Rom

[scottp55]

Ron,
When you do the setup again, make sure you caliper your Z-Zero Plate so you can enter it exactly.
Doesn't hurt to make a Sharpie mark where you measure, so You can Z-Zero on the spot you measured.
Make sure you checkmark the "I have Z proximity switch"...it changes the Z-Zero routine, and makes it easier not to plow into material/clamps on the table when Zeroing X,Y off the proxs, and saves time sticking the dust foot on.
scott

[bill.young]

ShopBot has someone from tech support on duty throughout the weekend, so if you get stuck you can call in and leave a message and someone will get back to you ASAP.

[scottp55]

GLAD Shopbot still has somebody on call duty Bill!!!

[Rtibbs]

IT’S ALIVE!!!!!

Apparently when I was “cleaning house” of unwanted files/applications in the laptop I was going to use I deleted a file so the ‘puter wasn’t seeing the USB port. All’s well now and the ‘puter now sees the controller. Luckily, when trying again this morning an error msg. popped up telling me what the file was or I’d probably still be scratching my head (or something else)

Well, the machine is all dusty now. I hate MDF.

Thanks for the insight guy’s.

Ron

[scottp55]

Glad you got it sussed out Ron!
Happy cutting!
scott