USB-serial adapter problem.

[phil_o]

I just got my new PRT benchtop and spent the day setting it up. I had to buy a USB-serial adapter to connect to my laptop. I loaded the adapter drivers and the device manager says it's working properly. The yellow screen came up and I tried to load the firmware. When the 45 seconds were up I got an error message saying that everything is connected properly but there was a problem with transmission. I'll call tech support in the morning but I'd like to know what the problem is.

[Brady Watson]

Phil,
Did you buy the Belkin brand by any chance? For whatever reason, they do not work well on a ShopBot. Buy an IOGear off of the web or directly from ShopBot.

-Brady

[phil_o]

I bought a Dynex. That is what Shopbot reccommended when I called them yesterday.

[phil_o]

Shopbot tech support checked the Dynex adapter - didn't work. I ordered an IOGear adapter from them. Hopefully I'll be up and running on Monday.