There has been much discussion about the USB interface between the control box and the computer that drives it. It has been suggested in previous posts that the installation of a USB PCI card in the computer and the addition of a USB hub will mitigate most of the problems. I have been experiencing some of these same problems. I ordered a hub and PCI card from TigerDirect.com. Here are the part numbers:
Hub C184-29563
PCI card P511-1066
Total cost was 42.47 after a 10.00 rebate.
Installation was a snap. All the problems I was having are now in the past. I highly recommend this upgrade.