Had to change my customer agreement

[chiloquinruss]

Really a strange circumstance made me change my customer agreement. I always take a few snaps of my finished work, print them out, and stick them in a binder so when a new customer comes in I can show the types of things I can make. No big deal right? Well I just had a customer that was upset that I took some snaps of her mantle piece and asked me to destroy the files. No big deal but it now clearly states on my customer agreement I have the right to take the snaps! Russ

[MogulTx]

Yes. If you are not doing some super secret, proprietary, national or internationally significant project.... the customer has no reason to demand that you can not keep a scrap book of your work! Crazy. It's not like she designed the wheel and wants to patent it from her prototype!

[Brian Harnett]

Was it installed or in the shop? I have never had an issue with a customer like that some even send me
pictures. Have had many other wacky customer experiences though.

[chiloquinruss]

"other wacky customer experiences" Exactly. I am rural so a lot of times I email them a pix before they come to pick it up! Takes all kinds I guess. Tnx for the reply's, I appreciate it. Russ

[Jerry Carney]

"other wacky customer experiences" Exactly. I am rural so a lot of times I email them a pix before they come to pick it up! Takes all kinds I guess. Tnx for the reply's, I appreciate it. Russ

Hey Russ these snowflake Americans need to get a life. Keep
snaping pics.

[dlcw]

The way I look at it, if it's in my shop and has not been fully paid for. It's still mine and I can take as many pictures as I want.