Anyone else have slow shipping from mcmster?

[knight_toolworks]

the last three orders have been shipped by ups and instead of getting it the next day it is taking three days. I ordered Wednesday and it won't get here till Monday.
I ordered today this morning I ended to add something a hour later and was told it shipped but it shows shipping in the morning.
mcmaster has always used fedex and I have never had to wait more then two days. these are shipping from California and I am in Oregon so the distance is not bad.

[Gary Campbell]

Steve...
I get my orders out of ATL. IF I order by 4 pm I get it the next day by noon. I have had better service when they shipped with UPS than FedEx, must be a local thing.
Gary

[knight_toolworks]

same here. this is really strange. they have always shipped by fedex never ups. and now this order will not even ship today that's strange too. I have ordered as late as 5:30 here at pacific time and they shipped that day.
but not these last two orders.

[david_white]

I live only a few miles from the warehouse in NJ so i go to the will call window instead of paying for the shipping . Last weak I picked up. noticeably less employees there. Maybe they were out to lunch.

[eaglesplsh]

McMaster is one of my favorite suppliers. They've always been dependable and fast. I can order in NY up until 5:30pm and UPS Ground arrives the next morning with my parts (shipped from NJ warehouse.)

If NJ doesn't have what I ordered, it almost always comes out of Chicago - gets here one day later. BUT, I'm waiting on some drill bits out of Chicago that should have been here today. I was surprised that they didn't show.

God I hope that this isn't a sign of things to come. I've been ordering from them multiple times a week, every week for 10+ years...

[wayne_walker]

Steve,

I am still receiving my orders the next day from California. They are still coming by FedEx as of early this week. It comes by Express not the contract FedEx guys.

I am located just south of Seattle.

Wayne

[keithb]

Hello everyone,

McMaster along with every other business has taken a terrific beating from this economy. It is more than likely that they have had to layoff a lot of their help. Shipping department employees would be among the first to go since people aren't buying nearly as much as they used to. I expect they are a little short handed these days. Thanks. Keith Beezley.

[eaglesplsh]

Looks like, at least in my case, the late package was due to a routing mix up by UPS.

Here in NY, UPS just laid off a bunch of drivers. Today will be the first day with the new combined service routes.

In the past, UPS has been a great help for our business, too. Recently they doubled their weekly fees for having a driver pick up packages everyday - tried to hide the price hike by giving me several "flexible" pickup options - all of which cost 2x more than what I had been paying.

FedEx isn't an option for us. At least around here, their delivery guys screw up on EVERY single package. If I have a choice, I avoid them like the plague!

[knight_toolworks]

I do see it did ship lat night. but it is ups again and three days shipped Thursday get it tuesday. so it seems to be a change in shipping speed and that may be a cost issue. they must not be getting or can't afford the fast deals on shipping or it might be these items since they are pretty much the same as I have been ordering.

[gabepari]

I get my orders same day if I order before noon. Even if it's raining. I don't see how they do it. I love that place!!!

Gabe

[ron_moorehead]

It's funny some people like UPS some like FedEX, I guess we all have stories, like my last week experience with UPS, I ordered two rolls of bubble wrap from the East Coast, (I can buy it cheaper back east and ship it than I can get it locally go figure), they shipped it by UPS at the same time, I got only one roll delivered.

[eaglesplsh]

My story about FedEx involves a $3,000+ spindle that was delivered while the driver was talking to his girlfriend on his cell phone - dropped the package at my feet instead of handing it to me and then forged my signature on his pad while walking back to his truck... still on the phone.

Several years ago I had to interact regularly with one bad UPS employee that ran their customer pickup counter. Other than that I've been pleasantly surprised - out of thousands of packages I've shipped via UPS in the last few years, they've only lost/damaged 2.

[ironsides]

I've placed many orders from McMaster and swear the stuff gets here by the time I press enter and walk to the front door.

No complaints from me, I am sorry you had a bad experience.

George

[mikek]

Most of my experience from MMC was shipped from Atlanta to Austin, TX. About 95% of the time it came FedEx and it arrived by next morning about 9AM if ordered before 7PM. The other 5% came UPS Ground and it took 2 to 3 days. I would request ground shipment and it would come FedEx "Preferred" I think. If it came from Chicago it came UPS and took 3 days.

[knight_toolworks]

my ferdex guy used to come down in the basement to bring me my stuff. as soon as I put a buzzer outside in case the rollup door is down he rings it. but I never know when fedex is going to show up and if they can even find our place.

[mysterium]

After reading all the McMaster posts about FedEx & UPS deliveries, I am now doubting that my last delivery was from USPS.

I had given credit to my mail man for this delivery based on the two packages were leaning against the mail box out at the end of the drive way, gilt by association. The packages were left in the freezing rain two days before Christmas. Of course I didn't arrive home until two day after Christmas and by the time I saw the packages that might as well be written across them in large print "NO ON IS HOME". The unreadable rain soaked packages turned to frozen mush complete with ice cycles. Then they were snowed on before the snow plow hit one of two of the packages.

Amazingly nothing in the packages was affected by the complete soaking or the carom shot by the 10 ton snow plow, and all was well at the home front with no one taking advantage of the very obvious fact we were out of town.

jim